Ordering Requirements & Guidelines
Everything you need to know about ordering from Thipaovex and caring for your flowers to ensure they stay fresh and beautiful.
Ordering Information
Follow these guidelines when placing orders with thipaovex to ensure smooth processing and timely delivery.
Advance Notice
Standard arrangements require at least 24 hours notice. For custom designs and large events, please contact Thipaovex at least 2 weeks in advance. Wedding florals should be discussed 2-3 months before your date.
Delivery Area
We deliver throughout Vancouver and surrounding areas. Standard delivery is available within 15 kilometers of our studio. Extended delivery areas may incur additional fees. Contact us to confirm service availability.
Payment Methods
Thipaovex accepts major credit cards, debit cards, and e-transfers. Full payment is required at time of order for standard arrangements. Custom event quotes may require a deposit to secure your date.
Order Confirmation
You will receive email confirmation within 2 hours of placing your order. Please review all details carefully and contact us immediately if any corrections are needed before processing begins.
Flower Care Guide
Maximize the life and beauty of your flowers from thipaovex with these essential care tips.
Fresh Water
Change water every 2 days and trim stems at a 45-degree angle before placing in fresh water. Use clean vases to prevent bacterial growth.
Cool Environment
Keep flowers away from direct sunlight, heating vents, and ripening fruit. Cool temperatures help extend bloom life significantly.
Remove Wilted Blooms
Remove any wilted flowers or leaves promptly to prevent them from affecting the remaining fresh blooms in your arrangement.
Flower Food
Use the flower food packet provided by Thipaovex. It contains nutrients and antibacterial agents that help flowers thrive longer.
Misting
Lightly mist delicate blooms like orchids and hydrangeas daily to maintain humidity and keep petals fresh and vibrant.
Recut Stems
Trim stems by one centimeter every few days to maintain water absorption and extend the life of your flowers.
Event Requirements
Planning a wedding or special event with Thipaovex? Here are important considerations for large floral projects.
Initial Consultation
Schedule a consultation at least 8-12 weeks before your event. Bring photos, color swatches, and venue details. We discuss your vision, budget, and create a preliminary design plan.
Contract & Deposit
Event contracts outline all details including quantities, designs, and delivery logistics. A 50% deposit secures your date with thipaovex. Final payment is due 2 weeks before the event.
Venue Coordination
Provide venue contact information and access times. Thipaovex coordinates directly with venues to ensure smooth setup and any special requirements are met.
Guest Count
Final guest counts affect centerpiece quantities and arrangement sizing. Confirm numbers 4 weeks before your event to ensure adequate preparation time.
Have Questions?
The Thipaovex team is here to help clarify any requirements or answer specific questions about your floral needs.