Terms of Use

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Welcome to Thipaovex. By accessing or using thipaovex.world or purchasing our floral products and services, you agree to be bound by these Terms of Use. Please read them carefully before proceeding.

Acceptance of Terms

These Terms of Use constitute a legally binding agreement between you and Thipaovex. If you do not agree with any part of these terms, you must not use our website or services.

Services Provided

Thipaovex provides floristry and bouquet design services, including:

  • Custom floral arrangements and bouquets
  • Wedding and event florals
  • Seasonal flower collections
  • Delivery services within Vancouver and surrounding areas
  • Floral design consultations

Orders and Payment

When you place an order with Thipaovex:

  • All prices are displayed in Canadian dollars and include applicable taxes unless otherwise stated
  • Payment is required at the time of order for standard arrangements
  • Custom event orders may require a deposit to secure your date
  • We accept major credit cards, debit cards, and electronic transfers
  • You will receive order confirmation via email after successful payment

Product Availability

Floral products are subject to seasonal availability. While we strive to fulfill orders as specified, natural variations in flowers may require substitutions:

  • Substitutions will maintain the style, color palette, and value of the original design
  • We will contact you if significant changes are necessary
  • Certain specialty flowers may require advance notice for sourcing

Delivery

Thipaovex offers local delivery services:

  • Delivery areas and fees are specified during checkout
  • Delivery times are estimates and may vary due to traffic, weather, or other factors
  • Someone must be available to receive perishable floral orders
  • We are not responsible for arrangements left unattended per delivery instructions
  • For event deliveries, setup times must be coordinated with venues

Cancellations and Changes

Order modifications and cancellations are subject to the following conditions:

  • Standard arrangements may be cancelled up to 24 hours before scheduled delivery
  • Custom and event orders have specific cancellation policies outlined in contracts
  • Deposits for cancelled events may be non-refundable depending on timing
  • Contact Thipaovex immediately at +1 604-875-4111 for any order changes

Refunds and Returns

Due to the perishable nature of fresh flowers, returns are handled as follows:

  • We guarantee the freshness and quality of all floral products
  • If you are unsatisfied with your order, contact us within 24 hours of receipt
  • Refunds or replacements are considered on a case-by-case basis
  • Photo documentation may be required for quality claims
  • See our Return Policy for complete details

Intellectual Property

All content on thipaovex.world, including text, graphics, logos, images, and floral designs, is the property of Thipaovex and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without express written permission.

User Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful code or malicious software
  • Interfere with website functionality or security
  • Collect user information without authorization

Limitation of Liability

Thipaovex shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Delays or failures due to circumstances beyond our control
  • Natural variations in fresh flower appearance and longevity
  • Issues arising from improper care after delivery
  • Third-party venue restrictions or access limitations

Our total liability for any claim shall not exceed the amount paid for the specific product or service in question.

Indemnification

You agree to indemnify and hold Thipaovex harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms of Use.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Modifications to Terms

Thipaovex reserves the right to modify these Terms of Use at any time. Changes will be posted on thipaovex.world with an updated effective date. Continued use of our services constitutes acceptance of modified terms.

Governing Law

These Terms of Use are governed by the laws of British Columbia, Canada. Any disputes shall be resolved in the courts of Vancouver, British Columbia.

Contact Information

For questions about these Terms of Use, please contact Thipaovex:

  • Email: info@thipaovex.world
  • Phone: +1 604-875-4111
  • Address: 899 W 12th Ave, Vancouver, BC V5Z 1M9